Environmental, Social & Governance (ESG) Policy

Flexitricity’s core business is dedicated to operating and enabling more flexible, secure and dispatchable energy to support the growth and integration of renewable generation with the grid.

Our aim is to help create a greener, decarbonised energy system as we strive to support the UK’s Net Zero targets. More broadly, we are committed to sustainable and responsible business practices across all aspects of environmental, social and governance.


Ofgem and the UK Government’s Department of Business, Energy and Industrial Strategy (BEIS) published the Smart Systems and Flexibility Plan in July 2021, which underlined the need for a smart and flexible energy system if the UK is to meet its commitments to tackle climate change by 2050. The report highlighted the need for 30GW of low carbon flexibility by 2030, and that this transition could reduce costs of managing the electricity system by £10bn by 2050, creating 10,000 jobs in the process.

Flexitricity is at the forefront of this transition as a leading route-to-market provider for energy flexibility. We operate a wide variety of flexible energy assets, ranging from multi-MW grid-scale battery storage assets to aggregated EV chargers, and from flexible generation and load at industrial and commercial sites to domestic flexibility such as heat pumps. The flexibility provided by these assets helps National Grid ESO manage the ebb and flow of renewable generation on the grid, creating a greener, decarbonised energy system as we strive toward net zero targets.


We are committed to ensuring we operate our business in a sustainable manner that benefits the environment, creates fair work and training opportunities, and has a positive impact on society.

This extends from our impacts at scale, enabling flexibility in rapidly decarbonising grids, to select projects such as funding the planting of native trees in the Scottish Highlands as part of a rewilding project.

Flexitricity believes that a sustainable future relies on collaboration and driving change through fundamental changes in business practices, as well as at policy and government levels. To support this goal, Flexitricity employs a dedicated Head of Regulation and is regularly involved in energy transition engagement streams and policy work with BEIS, Ofgem and National Grid ESO, as well as participation in critical code modifications through our trade body, the Association of Decentralised Energy. Our parent company, Quinbrook Infrastructure Partners, is a signatory of the United Nations Principles for Responsible Investment, a member of the Net Zero Asset Managers Initiative, and a foundation sponsor of The Centre for Climate Finance and Investment at Imperial College Business School in London.


Cybersecurity is one of the most critical issues for any modern energy business. As such, we have implemented robust data protection and cyber security policies to protect the integrity of our customer’s assets and data.

We are a founding member of the Association of Decentralised Energy’s (ADE) Flex Assure scheme, which has implemented an industry Code of Conduct and best practice for flexibility providers in areas such as data protection and cyber security. Flexitricity passed the first ever Flex Assure audit process in Q3 2021.


Flexitricity is committed to delivering equal opportunities and an inclusive workplace, promoting flexible working and a diverse and supportive environment. We strive to ensure all staff are treated without discrimination or harassment, and that working conditions are safe, healthy and respectful of human rights. We have held seminars on mental health awareness and promoted physical wellbeing through a challenge of virtually walking or cycling round the coastline of GB during the Covid lockdown.

We collaborate closely with neighbouring universities through various projects, supporting PhD and Masters students in becoming full-time employees at Flexitricity. All new starts are appropriately introduced and integrated into the business, with a training programme and support put in place to ensure they are fully equipped to meet personal and company goals.


We respect internationally recognised human rights and are committed to the ten principles of the United Nations Global Compact across human rights, labour, environment and anti-corruption, and support the international agenda to abolish human trafficking, slavery, forced and child labour.

We ask our suppliers to adhere to the standards set out in our Code of Conduct and carry out due diligence to identify and avoid potential human rights and modern slavery risks in our supply chains and report any concerns in accordance with our whistleblowing framework.

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